Auto-Reply to DMs containing certain keywords
Feature Request
Sascha Foerster
·
5 months ago
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edited
Sascha Foerster
·
5 months ago
·
edited
Our team asks for ManyChat: https://manychat.com
I think this would be a nice feature for Mixpost.
Manychat allows teams to send customers links via DM, if the customer is sending a certain keyword or emoji via DM. So the workflow:
- Customer sends a banane emoji as DM to the instagram channel of a brand
- The brand auto-replies with a customizable message, often white papers, discount codes or other informations helpful for the customers.
This should help raise interactions.
Voters (2)
Sascha Foerster
Oluwatobi Owolabi
Dima Botezatu
· 3 weeks ago
Hi @Sascha Foerster,
I don’t plan to implement DMs in Mixpost. It introduces many additional challenges, and I’m concerned it would take my focus away from the core publishing and posting experience.
Bonn.digital eGbR
· 1 week ago
I think it's good to stay on scope. Maybe ChatWoot is better suited as an automation tool for direct messages and customer support in private channels: https://www.chatwoot.com